Concierge: Dovid Koval
Age of Patient: 63 Years
Admission Date: 01/03/2026
Admitted From: Putnam Hospital Center
Discharge Date: 03/24/2026
Discharged To: Home
Length of Stay: 83 Days
Reason for Stay: Weakness post-hospitalization
Heard About Our Community: From Putnam Hospital Center
Details of Experience:
This case study is about a man named Ken R., who worked for many years as a very successful airport driver. Around the time of the COVID pandemic in 2020, he began noticing some health concerns and was eventually diagnosed with multiple sclerosis (MS). Despite this diagnosis, Ken continued to live independently and was able to get around using a cane.
In November 2025, Ken experienced a serious health episode at home and collapsed. Emergency services were called to assist him. Initially, he chose not to go to the hospital, but when the situation happened again the following day, he agreed to be evaluated.
At the hospital, doctors discovered that he had developed a urinary tract infection (UTI) that had spread to his kidneys. From there, the infection entered his bloodstream and led to sepsis. During his hospitalization, Ken also experienced respiratory failure and atrial fibrillation. The medical team explained that this type of infection can become life-threatening if left untreated.
Thankfully, Ken received the care he needed, and the infection was successfully treated. However, the illness left him extremely weak and unable to walk independently. Because of this, he was admitted to our community on January 3rd for rehabilitation and began therapy on January 4th. Ken participated in physical therapy and occupational therapy five times per week as part of his rehabilitation program.
When Ken first arrived, his physical therapy evaluation showed that he required dependent assistance for bed mobility and transfers, and he was unable to ambulate independently. Transfers were performed using a Hoyer lift. Despite his physical limitations, Ken was cognitively fully intact and motivated to participate in therapy. His occupational therapy evaluation showed that he required set-up assistance for eating and oral hygiene, but once set up, he was able to feed himself and perform oral hygiene independently. For showering, even when seated in a shower chair, he required maximum assistance. He also required maximum assistance for upper-body dressing, was dependent for lower-body dressing, and was dependent for toileting.
Through consistent therapy and determination, Ken has made remarkable progress. His current physical therapy status shows that his bed mobility is now independent, and his transfers require only supervision. He is now able to walk approximately 30 feet using a quad cane and can climb 12 stairs with moderate assistance. Ken has also made significant progress in occupational therapy. He is now independent with self-feeding, and his bathing requires moderate assistance. Upper body dressing now requires only supervision, while lower body dressing requires supervision with touch assistance. For toileting as well, he now requires supervision with touch assistance.
Ken describes his rehabilitation experience as “ridiculously phenomenal.” He expressed tremendous gratitude for the therapy team, especially Tomo from physical therapy and Brian from occupational therapy. When he first arrived, he needed a Hoyer lift just to transfer from his bed to a wheelchair. Through therapy and hard work, he has made tremendous progress and is now walking again with a quad cane.
Ken likes to share a lesson from his years as a driver. He says he always took very good care of his car. His Lincoln Town Car has over 750,000 miles on it and still runs well because he maintained it carefully. He believes this experience taught him an important lesson: we must also take care of our bodies as we do the things we rely on every day.
Ken is deeply grateful for the guidance, skills, and encouragement he received during his rehabilitation and appreciates the care the team provided throughout his recovery. We wish Ken R. and his family all the best as he continues his recovery. With the progress he has made, we are confident he will continue to improve, and we look forward to seeing him back on the road again.

